HouseCall Pro is a cloud-based field service management software designed to help small to medium-sized service businesses streamline their operations. It offers a comprehensive suite of tools for scheduling, invoicing, customer management, and more.
Jobber is also a cloud-based field service management software that caters to various service industries. It provides features for scheduling, quoting, invoicing, and customer relationship management.
Both platforms offer robust scheduling and dispatching features, but HouseCall Pro's drag & drop interface may be slightly more intuitive for some users.
While both offer strong customer management features, HouseCall Pro's customer portal and marketing integrations give it a slight edge in this category.
Both platforms offer robust invoicing and payment features, with Jobber having a slight advantage due to its integration with both QuickBooks and Xero.
Jobber's custom report builder gives it an edge in this category, allowing for more tailored reporting options.
HouseCall Pro is known for its user-friendly interface and intuitive design. Users consistently praise its ease of use, particularly for those who may not be tech-savvy. The mobile app is well-designed and offers most of the functionality of the desktop version, making it easy for field technicians to use on the go.
Jobber also offers a clean and modern interface, with users reporting a relatively gentle learning curve. Its mobile app is highly rated and provides comprehensive functionality for field use. Some users note that certain features and settings may require some digging to find, but overall, the interface is considered user-friendly.
HouseCall Pro offers three main pricing tiers:
All plans include unlimited customers and invoices, with higher tiers offering more advanced features.
Jobber also offers three pricing tiers:
Jobber's pricing is based on the number of users, with the ability to add additional users for a fee.
HouseCall Pro's pricing is generally more competitive, especially for smaller businesses or those just starting out.
HouseCall Pro offers:
Users generally report positive experiences with HouseCall Pro's customer support, praising their responsiveness and helpfulness.
Meanwhile, Jobber provides:
Jobber is often praised for its customer support and the availability of training resources, which can help speed up adoption across organizations.
HouseCall Pro caters to a wide range of service industries, including:
Similarly, Jobber also serves various service industries, such as:
Both platforms offer versatility in terms of industry support, with slight variations in industry-specific features.
HouseCall Pro offers integrations with:
Jobber provides integrations with:
Jobber's wider range of accounting integrations and marketing tool options give it a slight advantage in this category.
Both HouseCall Pro and Jobber are powerful field service management solutions, each with its own strengths and focus areas. The choice between the two often comes down to specific business needs, budget considerations, and personal preferences.
HouseCall Pro excels in user-friendliness and offers more competitive pricing, making it an excellent choice for small to medium-sized businesses across various service industries. Its intuitive interface and comprehensive feature set provide a solid foundation for businesses looking to streamline their operations without a steep learning curve.
Jobber stands out for its robust reporting capabilities, wider range of integrations, and strong customer support. While it may be slightly more expensive, it offers powerful tools for businesses looking to scale and manage complex operations.
Ultimately, the decision between HouseCall Pro and Jobber should be based on a careful evaluation of your business's specific needs, growth plans, and technological capabilities. Consider factors such as:
Both platforms offer free trials, which can be invaluable in assessing their fit for your organization. It's recommended to involve key stakeholders in the decision-making process and potentially run pilot projects to fully evaluate the impact of each system on your operations.
As the field service industry continues to evolve and embrace digital solutions, both HouseCall Pro and Jobber are likely to remain key players, continually updating their offerings to meet the changing needs of service professionals. Whichever platform you choose, investing time in proper implementation, training, and adoption will be crucial to maximizing its benefits and improving your business outcomes.
Sources: [1] https://www.housecallpro.com/pricing/ [2] https://getjobber.com/features/ [3] https://www.housecallpro.com/features/ [4] https://www.saasworthy.com/product/housecall-pro/pricing [5] https://help.housecallpro.com/en/articles/8922843-how-to-get-the-most-from-customer-support [6] https://www.forbes.com/advisor/business/software/jobber-review/ [7] https://connecteam.com/reviews/jobber/ [8] https://www.softwareadvice.com/construction/housecall-profile/ [9] https://www.softwareadvice.com/field-service/jobber-profile/reviews/