Jobber was founded in 2011 and has grown to become one of the leading field service software platforms. The company is based in Edmonton, Canada and focuses on providing software for home service businesses across various industries, including landscaping and lawn care.
TurfHop is a newer entrant to the field service software market, specifically designed for lawn care and landscaping businesses. The company was founded in 2018 and is based in the United States. TurfHop's focus is exclusively on the green industry.
Both Jobber and TurfHop offer features for managing landscaping and lawn care businesses, but with some differences in their capabilities:
While there is significant overlap, TurfHop offers more industry-specific features like chemical tracking and weather integration, while Jobber provides a broader range of general field service management tools.
Jobber is known for its clean, intuitive interface. Users frequently praise its ease of use, especially for field teams using the mobile app. The desktop interface uses a modern design with clear navigation. New users can typically get up and running quickly with minimal training required.
TurfHop also aims for simplicity in its interface design, focusing on the specific needs of lawn care businesses. Some users report that certain functions can be hard to find at first, but overall the learning curve is not steep. The mobile app is designed specifically for lawn care technicians in the field.
Jobber offers three pricing tiers:
All plans include unlimited customers and invoicing. Higher tiers add features like online booking, expense tracking, and QuickBooks sync.
TurfHop's pricing is not publicly disclosed on their website. Based on industry sources, their pricing is reported to be competitive and based on the number of users and features required. Potential customers need to contact TurfHop directly for a custom quote.
Jobber caters to a wide range of home service businesses, including:
It's well-suited for businesses with 1-30 employees, though larger organizations can be accommodated.
TurfHop is specifically designed for:
It's particularly well-suited for small to medium-sized lawn care businesses looking for a specialized solution.
Jobber offers a robust mobile app for iOS and Android. Key features include:
The app works offline, syncing data when a connection is restored.
TurfHop's mobile app is designed specifically for lawn care technicians. Features include:
The app is optimized for use in outdoor conditions and includes features specific to lawn care operations.
Jobber offers integrations with several popular business tools, including:
These integrations allow for seamless data flow between Jobber and other key business systems.
TurfHop's integration options include:
While TurfHop offers fewer integrations overall, its integrations are tailored specifically to the needs of lawn care businesses.
Jobber is known for its excellent customer support. They offer:
Users frequently cite Jobber's responsive and helpful support team as a key advantage.
Whereas, TurfHop provides customer support through email and phone during business hours. They also offer an online help center with articles and guides. While generally responsive, their support resources are not as extensive as Jobber's, which is understandable given the company's smaller size and more focused market.
Some key differentiators for Jobber include:
TurfHop's unique features include:
Jobber has a large number of user reviews across various platforms. On Software Advice, it has a rating of 4.5 out of 5 stars based on over 750 reviews.
Pros frequently mentioned by users include:
Cons include:
As a newer and more niche platform, TurfHop has fewer public reviews available. However, the reviews that are available generally praise its lawn care-specific features and ease of use for technicians in the field. Some users note that the platform is still evolving and adding new features regularly.
Both Jobber and TurfHop offer valuable tools for managing landscaping and lawn care businesses, but they cater to slightly different needs:
Jobber may be the better choice if:
TurfHop might be the better fit if:
Ultimately, the best choice will depend on your specific business needs, size, budget, and growth plans. It's recommended to take advantage of free trials or demos of both platforms to get a hands-on feel for which one aligns best with your workflows and requirements.
Remember that implementing any new software requires careful planning and change management. Whichever platform you choose, be prepared to invest time in training and setup to fully leverage its capabilities and improve your lawn care or landscaping business processes.
Sources: [1] https://www3.technologyevaluation.com/solutions/54183/jobber [2] https://www.forbes.com/advisor/business/software/jobber-review/ [3] https://getjobber.com/pricing/ [4] https://www.softwareadvice.com/field-service/jobber-profile/ [5] https://getjobber.com/features/field-service-management-software/ [6] https://www.fool.com/the-ascent/small-business/field-service-management/jobber-review/ [7] https://softwareconnect.com/reviews/jobber/ [8] https://www.launch27.com/pricing/